Here you can switch on automatic replies, set time frames, and write internal and external automatic replies. Click on the black and white slider next to 'Turn on automatic replies.' When you toggle this on, the slider will turn blue. Then click ‘Automatic replies’ on the secondary menu. Make sure you are in the Email menu to the left of the pop-up window. At the bottom of the settings pop-out menu, click ‘View all Outlook settings’. Click on the settings cog icon on the top right toolbar. Enter the name or email address for the shared mailbox. In the top right corner, click on your profile icon – this will either be you profile photo or a circle with your initials.Ĭlick ‘Open another mailbox’. Choose to Reply during a time period by turning that switch to on and setting. To set up out of the office replies, tap Settings, tap your account, tap Automatic Replies, and then toggle the switch on. Go to – if you are not automatically signed in, login using your work credentials. In Outlook for iOS and Android, you can set up Out of Office replies for Microsoft 365, Exchange, Exchange (Hybrid), and accounts. Then, in the apps top-left corner, tap your profile icon. If your team happen to be out for the day, let’s say on a training away day, and your shared mailbox won’t be monitored, here’s how to set an out of office on it. To sign out of an email account on your mobile, first, launch the Outlook app on your phone. For example, you may use a shared mailbox for your enquiries email, allowing staff to share the workload of responding to enquiries. Many businesses use a shared mailbox in Outlook to manage email addresses that need multiple employees to access it.
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